Shipping policy


Welcome to Eluro Store

We are committed to providing fast and reliable shipping across the Kingdom of Saudi Arabia (KSA).

Processing Time

All orders are processed within 24 hours after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time in Saudi Arabia

We proudly offer fast shipping across KSA.

Estimated delivery time:

  • Riyadh: 2–3 business days
  • Jeddah: 2–3 business days
  • Dammam & Eastern Region: 2–4 business days
  • Other Cities in KSA: 2–5 business days

Delivery times may vary during busy seasons, holidays, or due to courier delays.

Shipping Charges

Shipping fees are calculated at checkout based on your location and selected delivery method.

We may also offer:

  • Free shipping promotions
  • Cash on Delivery (COD)
  • Special discounts on shipping

Order Tracking

After your order is shipped, you will receive a tracking number by email or SMS to track your package in real time.

Cash on Delivery (COD)

We offer Cash on Delivery service for eligible orders within Saudi Arabia.

Please ensure your contact number and shipping address are correct to avoid delays.

Failed Delivery

If the courier cannot contact you or deliver your package due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your package arrives damaged or incomplete, please contact us within 48 hours of receiving your order.

Contact Information

If you have any questions about shipping or delivery, contact us anytime