Shipping policy
Welcome to Eluro Store
We are committed to providing fast and reliable shipping across the Kingdom of Saudi Arabia (KSA).
Processing Time
All orders are processed within 24 hours after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time in Saudi Arabia
We proudly offer fast shipping across KSA.
Estimated delivery time:
- Riyadh: 2–3 business days
- Jeddah: 2–3 business days
- Dammam & Eastern Region: 2–4 business days
- Other Cities in KSA: 2–5 business days
Delivery times may vary during busy seasons, holidays, or due to courier delays.
Shipping Charges
Shipping fees are calculated at checkout based on your location and selected delivery method.
We may also offer:
- Free shipping promotions
- Cash on Delivery (COD)
- Special discounts on shipping
Order Tracking
After your order is shipped, you will receive a tracking number by email or SMS to track your package in real time.
Cash on Delivery (COD)
We offer Cash on Delivery service for eligible orders within Saudi Arabia.
Please ensure your contact number and shipping address are correct to avoid delays.
Failed Delivery
If the courier cannot contact you or deliver your package due to an incorrect address or unavailable recipient, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your package arrives damaged or incomplete, please contact us within 48 hours of receiving your order.
Contact Information
If you have any questions about shipping or delivery, contact us anytime